Level 2 Award Features of Preparing to Set Up a New Business



young black man in suit being taught the basics of customer service by a female manager

Free Vocational Customer Service Teacher Training

The VTCT Level 1 Certificate in customer service is designed for those looking for or have just been employed in a customer service role.

This qualification will develop your skills to pursue a career that involves working with customers. The qualification introduces you to customer service and provides you with the necessary foundations to kick-start a career in customer focused industries.

This qualification is suitable for you if you have little or no experience in this sector, whether you are a school leaver or returning to work. You will cover different methods of communicating and dealing directly with customers as well as ensure that you understand the principles and delivery of customer service.

The optional units will enable you to tailor the qualification to your role. Optional units range from different methods of communicating with your customers to contributing and processing sales activities.




Get in touch with our team today to book a course for Vocational Teacher Training in Kent. Fill in our handy contact form, or email us directly via:



Teach Kent logo

See our privacy policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.